BILLING

You may pay through your paypal account, or with your credit card through guest checkout.  Shipments will not be made until payments clear. 

OHIO RESIDENTS: I am located in Summit county. You will be charged 6.75% sales tax on your purchase.

SHIPPING INFORMATION

SHIPPING TIMES:
All in stock orders are usually processed within about 1-4 business days of purchase then shipped by United States Postal Service First Class (Usually M-F, sometimes Sat.).  After order processing, shippingl typically takes 2-7 days (time not guaranteed by the postal service)

Allow 1-3 *extra* days for custom orders (personalized jewelry, etc..) to be shipped out, though I usually complete them sooner. Please do not make an order and request quick shipping without sending a message to check first whether it is possible.

PACKAGING:

Each order comes gift boxed and securely shipped in an eco-friendly bubble mailer.  Usually 1 gift box per order. All orders come with a packing slip unless you leave a request AT THE TIME OF PURCHASE.

INTERNATIONAL ORDERS


International buyers are responsible for any customs fees, taxes, and so on that may be incurred. These fees are levied by your own country and not by Valerie Tyler Designs.  Only the actual value of the item will be stated on the declarations from and not the price plus shipping. Items will NOT be marked as a gift on customs forms, they will be marked "OTHER" (This is the law!) Please be aware of your own countries custom restrictions before ordering. Also understand that if customs delays your package it is out of my control and may delay your shipment from the posted times.

RETURNS / EXCHANGES

Returns/exchanges of regular items (excludes personalized jewelry)  are accepted provided you contact me within 7 days of receipt for return or exchange instructions. Orders must them be returned unworn and undamaged by the customer in their original packaging within the timeframe discussed.
Buyers are responsible for return shipping costs.

JEWELRY CARE

Most metals can darken with exposure to the environment and your own chemistry.

It is recommended you keep your jewelry dry and away from water, cleaning products and other chemicals, cosmetics and abrasives. 

Over time brass can take on an antiqued patina and silver can oxidize to a darker finish. If you prefer a shinier finish use a simple polishing cloth or specific metal cleaners to bring your jewelry back to it's original shine.

PRIVACY POLICY

Your private information will never be sold or shared with another company.  For your safety, your payment information is protected through paypal.

You may be contacted through e-mail if there are questions or issues with your order.

You may choose to opt in to the e-mail newsletter by signing up for it, but may unsubscribe at anytime by clicking the unsubscribe link in the e-mail.  Visitors will not be automatically be signed up for any marketing materials as all are opt-in by choice only.